16 Bit's Privacy Policy — Your Data, Your Rights

1 Introduction & Our Commitment

Welcome to 16 Bit. We understand that when you register on our platform, you are entrusting us with your most personal information. 16 Bit takes that trust seriously and is committed to protecting it at all times.

This Privacy Policy explains what data 16 Bit collects, why we collect it, how it is stored, and what steps we take to protect it. We believe transparency is the foundation of trust.

By using the 16 Bit website or app, you are agreeing to this Privacy Policy. If you disagree with any part of it, please reach out to our support team — we are happy to listen and address your concerns.

2 What information we collect

16 Bit collects only the information it needs. Requesting unnecessary data goes against our policy. The types of information we collect are described below:

We never ask for your religion, political views, or any other sensitive information. 16 Bit collects only the minimum data necessary to operate our services.

3 How your information is used

16 Bit uses your information only for specific purposes, each of which is clearly outlined below. Your data will never be used for any new purpose without your consent.

4 Data Sharing — What We Do and Don't Do

One of the most common questions we get is — "Does 16 Bit share my information with others?" The short answer: no, we never sell it. That said, we do share limited data with a few trusted partners as needed to deliver our services.

• Payment Processor: Only the information required to complete a transaction is shared with payment gateways such as bKash and Nagad
• Technology Partners: Technology partners handling server hosting and system operations have limited access to certain data
• Regulatory Authority: Sharing data when required by law or court order is a legal obligation
• Fraud prevention: Limited data may be shared with industry-standard fraud detection systems

5 Data Storage & Security

16 Bit stores your data on secure, encrypted servers. Our data centres operate in accordance with international security standards.

We don't hold onto your data any longer than necessary. Data is retained for as long as your account remains active. After account closure, certain transaction records may be kept for up to 5 years as required by law, after which they are permanently deleted.

• All data is stored in encrypted form
• Staff access is strictly controlled and logged
• Regular backups and a disaster recovery plan are in place
• Data that is no longer needed is automatically deleted on a set schedule
• Independent security audits are conducted every quarter

6 Cookies Policy

16 Bit's website uses cookies. Cookies are small data files stored in your browser that help the website recognize you. The different types of cookies we use are explained below:

7 Your data rights

Every 16 Bit member has a set of rights regarding their own data. We respect these rights and make them straightforward to exercise.

8 Protection of Minors' Data

16 Bit strictly refrains from collecting or processing data from minors (under 18). Our services are intended for users aged 18 and above only.

If we become aware that personal data has been inadvertently collected from a minor, that data will be permanently deleted and the account will be closed immediately.

9 International Data Transfers

16 Bit's servers and technology infrastructure may be located in multiple countries. When your data is processed abroad, 16 Bit ensures that internationally recognised data protection standards are upheld in those jurisdictions.

We only work with partners who uphold the same security standards we do. Wherever your data goes, the level of protection stays the same.

• Contractual safeguards are in place for all international data transfers
• Only the information necessary to deliver the service is transferred
• Data in transit is also kept encrypted

10 Our Response to a Data Breach

While we maintain the highest security measures, no system can be 100% guaranteed. In the event of a data breach at 16 Bit, here is what we will do:

• Regulatory authorities will be notified within 72 hours of an incident being identified
• Affected members will be notified via SMS and email as quickly as possible
• Immediate preventive action will be taken
• An independent expert investigation will be conducted
• System improvements will be made to prevent future incidents

11 Privacy contact

For any questions, requests, or concerns regarding your data privacy, please contact 16 Bit's Data Privacy Team. We're always ready to help.

Privacy requests typically receive an initial response within 48 hours and a full resolution within 7 business days.

12 Policy Changes & Updates

16 Bit may update this Privacy Policy as needed. Members will be notified via SMS and email before any significant changes take effect.

The date of any changes and the version number will always be displayed at the top of this page. Continued use of the site after an update constitutes acceptance of the revised policy.